Task 1

Explain what functions of management Alison Broomes has fulfilled during her morning according to i) Fayol's theory of management and ii) Mintzberg's theory (by identifying an activity that shows each - there are 5 functions and 3 roles to identify, use colour/annotation)

Alison Broome had a typical morning as a personnel manager for a company employing 750 people
08.00 In her office dealing with her e-mails.
08.10 Interrupted by the production manager asking whether she had any luck in getting applications for the toolsetter's job.
08.30 Secretary arrives and they go through her diary appointments for the day.
08.40 Meeting with accounts manager to discuss the wording of an advert and job description for an accounts executive. Interrupted by mobile phone call from managing director's personal secretary confirming 3.45 meeting.
09.20 Back into the office to deal with the mail. Delegate tasks arising from the mail to her 2 assistants and 1 secretary in their open plan office.
09.40 Meeting with trade union representative to discuss disciplining a worker for persistent lateness.
09.50 Review file for interviews taking place the following day. Interrupted by phone call from managing director's personal secretary to ask if the meeting could be moved to 4.00pm.
10.10 Checks progress on two job vacancies with one of her assistants.
10.30 Monthly meeting with head of marketing to discuss current personnel issues in her department.
11.30 Attendance at small ceremony where 15 employees are given their CIEH Basic Health and Safety awards.
11.50 Back in the office reading over letters and documents that are to be sent out by her secretary requiring her signature.
12.10 Discussion with one of her assistants about a pay issue that has cropped up.
12.25 Accesses e-mails and replies to them.
12.40 Calls assistant head of production and application for training course from two of his workers.
12.55 Working lunch with her two assistants in the office.

Functions of Management AC 1.1
• Look at Task 1- Alison Broome
• Research and use Fayol and Mintzberg to identify functions and roles fulfilled by the manager
• Show this by using different colour pens/ highlighters for each type and indicate which is which
• Write a brief summary after each function androle you have identified
• You need to identify at least 5 functions and & roles