Unit 4.52 Human Computer Interaction - ATHE Level 4 Diploma in Computing

Scenario

You have been appointed by Kan Bank to plan and create a prototype for their new online banking application. The bank has traditionally traded in small remote villages with a banking van that arrives generally on a weekly basis depending on the weather. However customers are now looking to do more banking online and they need more that the current limited website, which allows them to login and view their accounts. The Bank requires a mobile application designed and created to allow customers to login securely, transfer money between accounts, pay bills, and check standing orders and direct debits on the account. The Bank currently uses different colours of blue for the house style but needs a consistent style throughout all the pages that are designed. Your task is to plan and create a prototype interface for this mobile application utilising HCI principles.

Activity 1
In preparation for a meeting with senior staff at the Bank produce a presentation with associated support materials which:
• evaluates the principles of HCI.
• critiques different online/mobile online banking applications using the principles of HCI.
• evaluates how effectively users can interact with the different applications

Activity 2
Following the meeting you have been asked to plan an interface for the specified application. Based on the critique of the interface designs in Activity 1, produce design plans, including paper-mock ups showing the design of the online banking application in line with HCI principles. Justify the planned use of HCI principles and techniques against industry standards.

Activity 3
Kan Bank has accepted your interface designs and the manager has asked you to create a prototype of the interface for the online banking application.

Once your prototype is complete, carry out testing of the application using HCI principles. Apply different tests to ensure that the full user experience has been critiqued and gather feedback. Revise the prototype based on this feedback.