BUSI49623 Principles of Management - Nottingham Trent University

Data, Information, Systems & Knowledge

Problems with Knowledge Management

- Do information products, electronic databases, etc., hold knowledge or data/information?

- Is tacit to explicit impossible when knowledge is about social interaction and embodiment?

- Who wants to give away knowledge? What about status, power, promotion, employment?

- Culture of sharing, communities of practice - status

- Employment contracts, organisational commitment?

- Which knowledge is important? Competing groups.

- Is the knowledge recording process too much of a burden? For which stakeholders? Focus on creating and sharing, rather than systems?